Complex projects require a good partner. That is why we place a lot of value on active communication with our customers. We keep our ear to the ground for all questions and offer short response times for all kinds of service requests.
No matter whether you want to know what the state of your current order is, you require require maintenance on one of your systems or would like to request non-binding information about our services , you can always get in touch with us – we will help you as quickly as possible!

Service request forms

So that we can constantly improve for you, we continuously develop and, among other things, have developed a new ordering or request system for spare parts and service requests. New forms can be used to request quotations for spare parts at our company, and orders can be initiated for a service technician or telephone support. The information that you send us via these forms allows us to create an offer for spare parts for you faster and more effectively, as well as to send you order confirmations for service calls.

How do I handle the forms?

Please download the form applicable to the situation. In case of a spare parts request, you need the form “spare parts request” and for a service technician request or telephone support use the “Service technician / telephone support request” form. For this purpose, please click on the corresponding link:

Service technician/telephone support request
Spare parts request

Please fill out the required fields in the corresponding form. These are marked with an asterisk (*). The fields can be filled out on the computer, as well as by hand.

After entering all of the required information, please sign the form and send it to srvcbth-sndrmschnnd or by fax to +49 (2982) 92 11-105.

Once we have the form, it will be processed and you will receive a quotation for spare parts or an order confirmation for technician support or telephone support.

We thank you in advance for the good and trusting collaboration with you!

Your Service Team


Do you have questions or need help?

Call us! Our service team will be happy to help you.

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